Banking Business Process
DYNAMIC CUSTOMER SUPPORT
Enterprises are pressured to deliver to customer expectations across varied channels. In this era where a brand’s reputation is vulnerable, thanks to the all-powerful social media, it becomes important to have a robust and dynamic customer support system. Successful companies have understood and placed a high emphasis on effective customer service and support.
Moreover, businesses are increasingly focused on mobile solutions and agile services. A customer-focused approach is the USP for many companies out there. Customer Service has moved beyond just a means to save costs and is a growth driver for businesses today.
Our Business Process Automation Services support businesses across industries globally. On account of our team’s intensive experience in this industry, we are primed to deliver a High Quality Customer Support Experience To Our Clients.
Technical Support Services
Our technical support team offers a whole range of services including Remote Desktop Management, Application Operation Support, and Network Support along with level 0, level 1 and level 2 services.
Voice Support Services
Be it product information, customer complaints or status check.
Chat Support Services
Our services available in real-time anytime, anywhere.
Email Support Services
Email can do a lot of things. Our email support team is capable of handling all your incoming and outgoing mails. We offer smooth operations and offer a huge competitive advantage to enterprises.
Content Review Services
Our content review services team checks all your content for relevance and compliance and offers guidance on all your critical content.
Banking Support services
Application Processing
Account number generation.
Master data entry.
Consolidation.
Incorporation of photo and signature.
Incorporation of photo and signature.
Handling statutory forms.
Binding, stacking and retrieval of documents.
Binding, stacking and retrieval of documents.
Associated activities.
Help desk support.
Management Information System(MIS).
Card Dispatch Support Services
Receipt of ATM cards.Printing of address.
Preparation of the envelopes.
Quality assurance and support.
MIS.